GIOVIAN™

Resident Services That Scale

Serve more residents with fewer staff. Automate inquiries, service requests, and information access—so your team focuses on complex cases.

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Everything you need to modernize resident services

From inquiry to resolution—all automated

24/7 Resident Assistant

AI that answers common questions about permits, hours, services, and policies instantly via web, phone, or SMS

  • Multi-channel access (web/SMS/voice)
  • Instant policy & hours info
  • Reduce call volume by 50%

Smart Request Routing

Automatically triage and route service requests to the right department with context and priority

  • Department-based routing
  • Priority assignment
  • Improve response time 40%

Form & Document Help

Guide residents through permits, applications, and forms with step-by-step assistance and validation

  • Interactive form guidance
  • Document validation
  • Reduce incomplete forms 60%

Proven Results for Local Government

50%
Less Call Volume
40%
Faster Response
60%
Fewer Incomplete Forms
2-3 wks
To Launch

Integrates with your civic management systems

Works with Tyler Technologies, CivicPlus, Municode, and custom systems via API. We handle the technical setup.

Tyler Technologies CivicPlus Municode Custom API

See Giovian in Action

Book a 15-minute demo. We'll reach out within 1 business day.

Email Us

Quick Answers

How does pricing work?

Simple monthly plans based on resident interactions. No contracts or hidden fees.

What about data security?

We use secure transport and follow government data standards. Additional compliance scoped per agency.

How long to get started?

Most agencies launch in 2-3 weeks. We handle the technical setup and system integration.