Lexen™ — Law Firm OS

Better cases.
Better clients.
Better intake.

Lexen™ is the AI Operating System for law firms. Four agents handle first-contact response, case qualification, consultation booking, and follow-up — so your attorneys spend their time on billable work, not intake administration.

<5 min
Intake response time
Every prospect contacted before they call the next firm
60–80%
Unqualified leads filtered
Attorneys only speak with pre-qualified, case-worthy prospects
24/7
Intake coverage
After-hours inquiries handled — no opportunity lost to timing
4
Agents running in parallel
Intake · Qualification · Booking · Follow-Up
The Problem

Law firm intake is broken
by design.

Most firms rely on manual intake processes that were never designed for volume, speed, or consistency.

After-hours inquiries go unanswered until morning
Someone searches for an attorney at 9pm. They fill out your contact form. By the time someone calls back the next morning, they've retained someone else. Legal problems don't wait for business hours.
🗂
Attorneys spend time on unqualified calls
Without systematic pre-qualification, partners and associates take consultations with prospects who don't meet case criteria. That's billable time spent on intake for cases that will never be retained.
📬
Post-consultation follow-up is inconsistent
A prospect has a consultation. They say they need to think about it. There's no systematic follow-up sequence. The case goes cold. Another firm that followed up on day 3 gets retained instead.
The Lexen™ OS

Intake that works
while you work.

Four agents cover the entire intake pipeline. Every inquiry handled. Every case pre-qualified. Every consultation booked automatically.

01
Every inquiry answered within 5 minutes — including after hours
Website form, SMS, social DM, or phone intake — the Intake Agent responds immediately in your firm's voice. Acknowledges urgency, collects basic case information, and sets the next step.
02
Case qualification happens before any attorney is involved
The Qualification Agent collects case type, timeline, incident details, prior representation, and jurisdiction — through a conversational flow. Cases that meet your criteria get routed for booking. Others are handled gracefully.
03
Consultations booked directly into attorney calendars
Qualified prospects see live availability and book consultations without phone tag. Confirmation sent immediately. Reminder sequence fires automatically. Attorney receives a pre-consultation case brief.
04
Post-consultation follow-up sequence runs automatically
If a prospect doesn't retain after the consultation, a structured follow-up sequence begins. Value-driven, non-pushy. Typically includes 3–5 touchpoints over 14 days — and converts a meaningful percentage of "needs to think about it" prospects.
Intake Flow — Inquiry to Retained
Prospect Reaches Out
Web · SMS · Phone · Social · After hours
Intake Agent Responds
<5 min · Firm voice · Case info collected
Qualification Agent Screens
Case type · Timeline · Jurisdiction · Criteria
Branch: Qualified or Declined
Qualified → Booking · Not a fit → Referral or close
Consultation Booked
Live calendar · Case brief to attorney · Reminder
Follow-Up Agent Active
3–5 touchpoints · 14-day window · Convert or close
The Four Agents

Your intake pipeline.
Systematized.

Intake Agent
First Response — Any Channel, Any Hour
Responds within 5 minutes to every inquiry — website form, SMS, social message, or missed call callback. Acknowledges urgency with appropriate empathy, collects initial case information, and sets clear expectations for next steps. Never lets an inquiry go unanswered.
24/7 multi-channel response coverage
Initial case info collection + urgency triage
Firm-voice response trained to your practice areas
"Prospects never experience your firm as unresponsive — even at 11pm."
Qualification Agent
Case Screening Before Any Attorney Time
Conducts a structured qualification conversation to assess case type, incident timeline, prior representation, jurisdiction, and statute of limitations risk. Cases that meet your criteria get routed to booking. Cases that don't are handled with appropriate care — referral out, or graceful close.
Structured case qualification conversation
Practice area criteria filtering
Attorney brief generated from qualification data
"Attorneys only speak with pre-qualified, case-worthy prospects."
Booking Agent
Consultation Scheduling & Preparation
Integrates with attorney calendars to offer live availability. Qualified prospects book their own consultations — no phone tag, no back-and-forth. Confirmation and reminder sequences fire automatically. Attorney receives a pre-consultation brief with all case details collected during qualification.
Live calendar integration + instant booking
24hr + 2hr reminder + pre-consultation prep
Attorney brief auto-generated from intake data
"Attorneys walk into every consultation already knowing the case."
Follow-Up Agent
Post-Consultation Retention Sequence
After a consultation where the prospect hasn't retained, a structured, value-driven follow-up sequence begins automatically. Typically 3–5 touchpoints over 14 days. Addresses common concerns, reinforces the firm's credibility, and provides a clear path to retention — without being pushy or unprofessional.
3–5 touchpoint post-consultation sequence
Objection-aware follow-up content
Clear retention CTA without pressure tactics
"Cases that walked out the door come back — because someone followed up."
Built for Legal
Lexen™ is designed with
attorney ethics in mind.
We understand that law firms operate under professional conduct rules that govern intake, communications, and advertising. Lexen™ is built around these constraints — not despite them.
No legal advice is provided by the AI
Lexen™ is an intake and routing system. It collects information and facilitates connection — it does not provide legal guidance or opinions.
Configurable to your jurisdiction and practice area rules
Messaging, disclaimers, and qualification logic are configured during implementation to align with your bar association's requirements.
Data stays in your infrastructure
All prospect information and case data is stored in your Supabase instance — not a shared SaaS database. Your data. Your control.
Business Outcomes

What Lexen™ changes
in your practice.

Every metric is tied to a specific intake function. Operational outcomes from deployed systems — not projections.

Build My System
24/7
Intake coverage
Prospects are never met with silence — regardless of when they reach out.
60–80%
Unqualified leads filtered
Attorneys spend their time on cases that meet your criteria — not screening calls.
0
Phone-tag consultations
Qualified prospects book directly into attorney calendars. No back-and-forth required.
3–5×
More retained cases
Systematic post-consultation follow-up converts prospects who were on the fence into retained clients.
Ready to Build

Stop letting good cases
slip through intake.

Schedule a 30-minute AI Audit. We'll review your current intake process, identify where cases are being lost, and show you exactly what Lexen™ looks like in your practice.

No commitment. 30 minutes. We'll show you exactly what's possible.